Send Money
What is the exchange rate?
The exchange rate is usually determined by Master/Visa card and bank. If your transaction involves converting your payment currency into a different currency, we will display our exchange rate to you. Our exchange rate includes a currency conversion spread. All currencies will be converted at the exchange rate displayed at the time of the transaction. Kanacash’s exchange rates change regularly based on financial markets or the rates provided by our local partners. When you pay for a money transfer using a credit/debit card, your card issuer may charge a cash advance fee in addition to Kanacash’s transaction fee.
What are the transfer charges?
- Adding money to your Kanacash wallet is ________
- The fees to transfer funds to a Mobile Money wallet, bank account or cash pickup vary depending on:
Transaction type
Your payment method and what currency you pay with
The amount of the transaction
Which country the transaction is going to
Which currency you select for the other person to receive
- Transfer of funds to other Kanacash wallets is FREE.
How do I check the fees when sending money?
To check the fees when sending money to a mobile money wallet, for cash pickup, or to a bank account:
- Open the Kanacash app or visit the Kanacash website and select the Fee Calculator
- Choose “send to” and pick a destination country.
- Enter the amount you want to send.
- Click Show Fees to check the fees for each payment method.
How much money can I transfer?
The limits depend on the legal requirements of the receiving country.
For further information please contact our customer service on
Which countries can I send money to from Sierra Leone?
You can send money from Liberia, and the USA to over 60 countries.
Do I need to register to send money on the Kanacash App?
Yes, to send money you need to be registered. Once you have successfully registered you can start sending money instantly.
My KanaCash Account
How can I add money to my Kanacash wallet?
You can add money to your Kanacash wallet using your Mobile Money wallet, Debit/Credit card, or bank account.
Can I get a receipt for my transaction?
A receipt will be sent to your email after the transaction is made. You can also see the details of all your transactions in your App.
Does it cost anything to register for a Kanacash wallet?
No, it’s free to register.
Who can register and use Kanacash?
To use our online money transfer service, you must meet the following criteria:
- Must have a valid ID (Passport, National ID, Driver’s License, Voter’s ID)
- Must be at least 18 years of age on the date of registration.
- Must have a valid phone number and email.
Does Kanacash need to confirm my identity?
Yes, before making your first online transfer, you will need to verify your identity.
After creating your account, you’re required to provide the following information:
- Full name.
- Mobile phone number.
- Date of birth.
- Your ID details. (Date of issue, Date of Expiry and ID Number) If an expired ID is detected, you will be asked to provide a new one.
- Nationality
Receive Money
In what ways can I receive a money transfer?
Beneficiaries can receive money transfers in the following ways depending on where they are located.
- Bank Account
- Cash pickup.
- Mobile Money Wallet
- PayOnlime Wallet
What do I need to bring to pick up cash at an agent's location?
Bring a valid government-issued ID and the collection PIN.
Send Money Without Limits.Download Now.
Experience fast, secure, and transparent global transfers trusted by thousands of users worldwide. Download KanaCash and start moving your money with confidence.
Send Money Without Limits.Download Now.
Experience fast, secure, and transparent global transfers trusted by thousands of users worldwide. Download KanaCash and start moving your money with confidence.